DIGITAL & COMMUNICATION SERVICES
Over the years I have worked with several brands and entrepreneurs (from various industries) by providing community management services, social media management, digital design, branding/rebranding, translation (French/English), strategy & communication logistics, and more. Browse through the services portfolio below
YFNW Digital - portfolio
YFNW Digital -Instagram
remote
YOUR FRIENDLY NEIGHBORHOOD WIDOW
I am a storyteller committed to collective healing. Find all links related to my journey as a promoter of post-traumatic life on your terms.
Not A Widow’s Handbook - purchase the book
Grief Monster Saga - purchase the book
Post Traumatic Joy & Lifestle Blog - instagram
Your Friendly Neighborhood Widow Podcast - spotify / apple
#Survivorjoy Shop - website
amazon - instagram - teespring - spotify
MY RESUME
I have made people my business and it has been a rewarding experience! When I worked in Talent Development, I started using a staple icebreaker; "What is the difference between service and hospitality?"
I have not only made people my business, but I have set out to exceed expectations in all the possible ways and by whatever means that I get to curate an experience. The goal is to leave a lasting positive impact. One that will create the desire to return and to try again.
Whether I am in a dining room as a manager, in front of a training class as an educator, behind a desk responding to event leads, creating a digital product, or standing behind a bar in the heart of a private event mixing libations.
In all of these cases, hospitality and people remain my number one priority.
Digital Creation, Strategy & Communication - Freelancer
Simon Mainwaring has said, "The keys to brand success are self-definition, transparency, authenticity, and accountability."
My diverse portfolio allows me to connect with a wide range community of lovers of nature, travel, and cultural transmission. I get the opportunity to marry my various backgrounds and my bilingualism in French and English to accompany entrepreneurs and enterprises in their branding and communications needs. This is through digital creation, implementation of communications strategy, and/or freelance logistics assistance.
INDUSTRIES
Hospitality / Culinary
Tourism
Construction / Architecture
Music
Content Creation
Mixologist & FounderMixologist & Founder - Libations Co.
In 2021 - Savor passion and get transported to yesteryear with Libations Co. cocktails! After twelve years immersed in the world of restaurants, I've developed a fascinating attachment to mixology. It is with immense pleasure that I offer my hometown catering services for select events. Libations Co. is an operation that specializes in cocktail development and cocktail service. Libations Co. proposes a unique menu in addition to personalized flavors. Whether your bartender is on sight or your bottled cocktails get delivered to your doorstep, you're guaranteed an enchanting time through somewhat familiar local and foreign flavors as they marry so well to shower your special occasion.
In 2023 - this service extended to a culinary tour of Libreville. Proposing food tour circuits for up to 8 diners at a time that focused mainly on traditional meals and beverages, food artisans, and staple food locations around the city.
ADICOM AWARD 2020
Nomination: Young talent in Content Creation - view more
IMPACTJUNKIE 2020
Certification: Innovation and problem solving in crisis - view more
FEEDSPOT PODCAST RANKING
60 Best Widow Podcast - view more
TOURISM - LIBREVILLE, GABON
Luxury Green Resorts | 9 Months
Sales Manager
The adventure continues with one of the leading operators in tourism in Gabon. It is with awe for the product that we offer that I take the lead of a department that highlights the beauty of Gabon and all that it has to offer as far as ecotourism. As my team of three professionals (including myself and two agents) build circuits in Pongara and Loango National Parks and a beachside hotel in Libreville, we make worldwide connections with a rising number of individuals who are curious about the Gabon destination. Through my commitment to hospitality, my organizational skills, and my passion for building systems, I aim to create, through the follow-up of their experience, ambassadors for Gabon Tourism and the Gabon experience. The adventure continues with one of the leading operators in tourism in Gabon. It is with awe for the product that we offer that I take the lead of a department that highlights the beauty of Gabon and all that it has to offer as far as ecotourism. As my team of three professionals (including myself and two agents) build circuits in Pongara and Loango National Parks and a beachside hotel in Libreville, we make worldwide connections with a rising number of individuals who are curious about the Gabon destination. Through my commitment to hospitality, my organizational skills, and my passion for building systems, I aim to create, through the follow-up of their experience, ambassadors for Gabon Tourism and the Gabon experience.
Sales and Reservations Agent
"Home Sweet Home" takes on a different meaning when you're born in the last Eden on earth. Gabon is one of the most unmistakable destinations for Ecotourism. It's a great opportunity to play a role in holding the door open for nature and adventure lovers to come on over and experience biodiversity like no other. There is coming to Gabon, and there is experiencing Gabon. In this role, I get to assist clients with a phenomenal Gabon Experience by being the direct point of contact between them and all activity & property managers after thoughtfully & carefully having curated their vacation package.
HOSPITALITY - UNITED STATES
The Talent Shop | 11 months
Recruiter
It has been a phenomenal eleven years learning restaurants. All of the perks and everything that makes a solid team. From hosting expo in 200+ seats restaurants to managing brand and community initiatives. It's awesome to have the opportunity to place others in the perfect seat to experience the hospitality industry from a place where they get to develop and flourish. Let's chat about the opportunity of your dreams. I'm pretty sure I know a spot.
Metropolitan Hospitality Group | 2 years 4 months
Brand & Community ManagerBrand & Community Manager
The opportunity to be a bridge to our communities, especially during a pandemic, comes with the motivation to connect with guests innovatively. Beyond crafting & creating, I get to facilitate and moderate the direct and indirect conversation between our brand and our guests. Utilizing my communication skills. Building trust by practicing empathy, while establishing value in the communities we are privileged to serve. The opportunity to be a bridge to our communities, especially during a pandemic, comes with the motivation to connect with guests. Beyond crafting & creating, I get to facilitate and moderate the direct and indirect conversation between our brand and our guests. Utilizing my communication skills. Building trust by practicing empathy, while establishing value in the communities we are privileged to serve.
DC Special Events Manager
As someone whose passion is to create memories, this is the perfect space to do it from; Along with a team of operators whose bottom line is to honor the guests. In all of the everyday details and fast pace, I get a chance to provide hospitality and flexibility to our Washington, DC while accompanying them in the booking of our Washington DC private dining room spaces and partial to full restaurant buyouts. All the while implementing new systems and building an effective events program.
Matchbox Food Group | 8 years 2 Months
Restaurant ManagerRestaurant Manager
With service, training, and events as my AOR, I got the opportunity to utilize the skills I have forged in my last six-plus years in hospitality. Continuing to help create systems that will solidify teams. More so, to learn together as a team to belong to the community we are a part of. It required efficiency flexibility and the willingness to support both our front-of-the-house and heart-of-the-house teams when they needed me most. With having been part of nine out of eleven teams, in our Maryland, DC, and Virginia locations, I have solidified my people skills and understood the movement of sales and labor about your community's habits. Of course, training never stops. With service, training, and events as my AOR, I got the opportunity to utilize the skills I have forged in my last six-plus years in hospitality. Continuing to help create systems that will solidify teams. More so, to learn together as a team to belong to the community we are a part of. It required efficiency flexibility and the willingness to support both our front-of-the-house and heart-of-the-house teams when they needed me most. With having been part of nine out of eleven teams, in our Maryland, DC, and Virginia locations, I have solidified my people skills and understood the movement of sales and labor about your community's habits. Of course, training never stops.
Training Coordinator + Dining Room Supervisor
Leading by example is a key element of influence. More than teaching culture and policies, coordinating training helped to develop my talent as well as our new team members. Being an extension of management on the floor allowed for everyday continuing education. Training never stops and coaching makes perfect. Additionally, being able to touch guests’ tables and getting real-life feedback to take back to the training class is very helpful. It has been said that culture movers are the lifeline of a restaurant and I thrive in identifying those who will tirelessly build the right experience for our guests. Leading by example is a key element of influence. More than teaching culture and policies, coordinating training helped to develop my talent as well as our new team members. Being an extension of management on the floor allowed for everyday continuing education. Training never stops and coaching makes perfect. Additionally, being able to touch guests’ tables and getting real-life feedback to take back to the training class is very helpful. It has been said that culture movers are the lifeline of a restaurant and I thrive in identifying those who will tirelessly build the right experience for our guests.
Event Coordinator
Under the excellent leadership of our Private Events Director, I got the opportunity to manage the movement of leads and the planning of private functions for eleven Matchbox locations. This was a great way to learn effective time management and the ability to be omnipresent. Tripleseat is probably one of the best tools in such a position, it allowed me to have more precision in the organization of our program and communication between myself and the guests. I have always had a passion for creating long-lasting positive memories. I have built quite the repertoire in this short time. Under the excellent leadership of our Private Events Director, I got the opportunity to manage the movement of leads and the planning of private functions for eleven Matchbox locations. This was a great way to learn effective time management and the ability to be omnipresent. Tripleseat is probably one of the best tools in such a position, it allowed me to have more precision in the organization of our program and communication between myself and the guests. I have always had a passion for creating long-lasting positive memories. I have built quite the repertoire in this short time.
Hourly Positions
2010 - 2015: Hostess
2015 - 2016: Server
Robert Wiedmaier Restaurant Group
Corporate Trainer
Restaurant openings and being directly involved in the building of front-of-the-house teams can be quite rewarding. I got the opportunity to write and implement a host manual that was used to facilitate host training in two of our locations. The host stand is the face of all restaurants, it was a privilege to enhance lively personalities with the tools for perfect hospitality and incredible first and last impressions. Additionally developing a system for efficient reservation management. As well as being one out of 4 in a team whose sole purpose was to teach, lead, and nurture the Chef Own Restaurant, refined Belgian cuisine, foreign beer, and wine culture for a team of ambassadors for our Maryland teams.